Order Cancellation Policy:
At Palm Outlet, we understand that sometimes plans change. This policy explains how order cancellations work.
1. Order Cancellation by Customer
You may cancel your order if:
- The cancellation request is made within 48 hours of placing the order
- The order has not yet been processed or shipped
To cancel an order, contact us at:
Email: hq@palmoutlet4g.com
Include your order number and reason for cancellation.
2. Orders That Cannot Be Cancelled
Orders cannot be cancelled if:
- The order has already been shipped
- The product is customized or made-to-order
- The service has already started or been delivered
3. Refunds for Cancelled Orders
- Approved cancellations will be refunded to the original payment method
- Refunds will be processed within 30 business days
- Any transaction or processing fees are non-refundable.
4. Cancellation by Us
We reserve the right to cancel an order due to:
- Product unavailability
- Pricing or listing errors
- Suspected fraud or unauthorized transactions
If we cancel your order, you will receive a full refund.
5. Contact Us
If you have any questions about our Order Cancellation Policy, contact us at:
