Return Policy:
Thank you for shopping at Palm Outlet, If you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may return an item if:
- The return request is made within 7 days of delivery
- The item is unused, unworn, and in its original condition
- The item is in its original packaging with proof of purchase
2. Non-Returnable Items
The following items cannot be returned:
- Digital products or downloads
- Gift cards
- Perishable goods
- Personalized or custom-made items
- Sale or clearance items
3. How to Initiate a Return
To start a return, please contact us at:
Email: hq@palmoutlet4g.com
Include:
- Order number
- Reason for return
- Photos (if the item is damaged or incorrect)
Returns sent without prior approval may not be accepted.
4. Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Shipping fees are refundable unless stated otherwise
5. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us at hq@palmoutlet4g.com.
6. Contact Us
If you have any questions about our Return Policy, contact us at:
